Service Terms & Conditions
Purposeful Group: Consulting, Coaching & Mentoring Agreement
1. THE SERVICES
Our services may include a combination of consulting, coaching and mentoring services.
Sessions may take the form of question and answer (Q&A) sessions, but may also involve brainstorming, discussions, practical problem solving, and other topics, including, or involving:
Business Topics
● Reviewing, and providing feedback on your business plans
● Discussions relating to your idea
● Business research and competitor analysis
● Goal setting, action planning, and the creation of professional, or business goals
● Progress reviews and accountability check-ins
● Coaching, consulting, and/or mentoring
● Business, and/or website audits
● Project management
● Business process improvement
● Discussions related to useful products or services relevant to your idea, app, or the running of your business
Technical Topics
● Mapping user journeys and workflows
● App, or prototype review and feedback sessions, including wireframing, user experience (UX) reviews, product usability and customer satisfaction
● Reviewing and confirming technical and functional requirements for your designers and developers, including database management and storage, performance, security, and other factors
● Prioritising functionality, and planning your MVP
● User / customer testing approaches and techniques
● Product, or prototype review, or testing sessions
● Estimating work, and creating product roadmaps
● The prioritisation of features, technical tasks, and general business tasks
● General product management tasks
● The hiring, management, or coordination of your agency, technical team, or developers
● Software development techniques, processes and tasks
● Testing and quality assurance considerations
This is not an exhaustive list as business, and software development topics require a degree of flexibility, and draw on a wide range of skills. We will always endeavour to do our best to address your specific needs. If you require a service not listed above, please contact us and we will let you know if we can assist you.
If you ask us to, in addition to discussing the above topics with you, we may also provide hands-on practical assistance such as management of developers, or teams, task and project management, producing written specifications, product management, and other tasks related to, or supporting the setting up, running, and management of a technology-driven business.
The extent and specifics of any such work will be agreed in advance with you before we proceed.
2. SESSION FEES
Standard sessions last for 1 hour and cost $95 USD per hour (unless stated otherwise by us as part of a discount or special offer) payable in advance.
Additional sessions can be bought in 1 hour blocks @ a cost of $95 USD.
A 30 minute session is billed at $50 USD.
Discounts
We offer block booking discounts:
Your Time Bank
We will keep track of the hours you have paid for, the time spent, and the time remaining on your account in your personal Time Bank. Your Time Bank will also contain high level notes of the items we have worked on for, or with you.
You will be able to check your Time Bank using the link we provide to you when you become a client.
Payment methods
All fees are payable at least 48 hours in advance of your session.
You can pay using Visa, MasterCard, American Express, or Discover directly from your invoice.
Note: As your fees are related to the running of your business, you may be able to use them to reduce the tax owed to your government once your business starts making money. Please confirm with your accountant, HMRC, IRS, or other local tax authority.
3. CANCELLATIONS
Please provide at least 24 hours’ notice if you need to cancel a session by emailing us at hello@purposefulgroup.com.
If you fail to give less than 4 hours' notice of a cancellation, please note that you may be charged for that session.
We will do everything possible to avoid cancelling sessions with you, however, if Purposeful Products needs to cancel a session due to an emergency, your session will be rearranged at a convenient time for you.
4. SESSION TIMES
We have clients in Europe and North America, therefore session times will vary according to your time-zone, and are based on appointment times agreed directly between you and Purposeful Products.
5. DISCLAIMER & LIMITATION OF LIABILITY
We established our business to support and help entrepreneurs and will do our utmost to protect clients' interests, however all business includes a degree of risk. We will provide our professional opinion, including presenting options, and their pros and cons, and will provide you with our services as outlined in this document, but you should perform your own due diligence when making business decisions. You are fully and exclusively responsible for any decisions that you make for your business, and we cannot guarantee any particular outcome or result for clients.
By continuing with us by joining us on a telephone call, teleconference, video conference, email conversation, or paid consultation, or accepting assistance from us in any format, you proceed on the understanding that these sessions should not be used as a substitute for professional advice by legal, financial, or other relevant persons.
By continuing in any of the aforementioned capacities, you also confirm and acknowledge that you are wholly responsible for any decisions taken in relation to your business.
Purposeful Products will not be liable to you in respect of any loss, risk, damage, or disruption, personal, technological, business or otherwise, that is incurred as a consequence of embarking on any business venture, or in direct relation to The Services.
We will under no circumstances whatsoever be liable to you for any loss of: profits, sales, business, or revenue, data (or corruption of data), information or software, loss of business opportunity, loss of anticipated savings, loss of goodwill, or any other indirect or consequential loss.
Our intention is to assist you and to help you make progress with your business undertakings, however, we make no guarantees that you will experience success in any business or activity following the use of our services.
Any liability due to you in respect of losses arising under or in connection with this Contract, shall be limited and in no circumstances exceed the cost of your sessions.
Purposeful Products is based in the UK, and in order to receive services from us, you confirm that you understand and agree that all matters relating to The Services will be governed according to English law and the courts of England and Wales.
6. SECRECY, CONFIDENTIALITY & NON-DISCLOSURE
All matters discussed during sessions are private and confidential, and your email address will never be shared with 3rd parties (other than the cloud-based systems we use specifically to store your details, to email you, send you invoices, or arrange appointments) without your consent.
We will store details of your name and contact information so that we can stay in contact with you, and may keep basic notes in order to keep track of agreements and progress made during sessions, and in order to deliver our services. This information will also be stored in the cloud.
For further information regarding privacy and how we use your data, please see our privacy policy at: https://www.purposefulgroup.com/privacy-policy.html.
On occasion, Purposeful Products may wish to publish client case studies online or in written form to give other customers a realistic representation of our products and services. In these instances, we use clients’ first names only (unless otherwise agreed with you) and will not divulge any sensitive, or personal data about you, your idea, your software app, or your business plans.
Please ask us if you have any queries relating to this clause. (You may actually find it advantageous to provide further details for case studies as this may assist with the visibility, promotion and marketing of your business through the use of our network.)
Be aware that email is not a totally secure medium for the transfer of information, and despite our careful selection of 3rd party service providers to provide tools and software for sharing documents, and information, you should use your own judgement regarding the documents you decide to provide over any digital /online channels.
7. COPYRIGHT AND INTELLECTUAL PROPERTY
The content of all websites owned by the Purposeful Group brand, including the Purposeful Products website and landing pages, and all Products and and Services sold via our own sites, and any 3rd party sites we use, are protected by Intellectual Property (IP) rights, including copyright, and database rights.
You may display this content on a computer screen, mobile phone, or print copies of content for your own personal, non-commercial use, provided you keep intact all copyright and proprietary notices.
You may not reproduce, modify, copy, rent, lend, sell, gift, upload, post, share, or otherwise distribute in any other formats, or for any other purposes any of our materials, or other content on our sites, or information directly shared with you by Purposeful Products, or any agent of Purposeful Products, in whole, or part whether free, or paid without prior written permission from us.
Our Products and Services, including our Books, Courses, Processes, Training / learning materials, Worksheets, Checklists, Workbooks, or other documents, or written, video, or audio based content are specifically for internal use by you, and your business.
Where permission is granted, all copyright statements, or other Purposeful Products branding must remain in their original positions.
8. GETTING THE MOST FROM EACH SESSION
In order to get the most from the session it is recommended that you find a quiet environment with the necessary materials to hand (pen, paper, computer / laptop, and relevant information related to any previously agreed goals or tasks.)
You may also find it useful to prepare a written list of the questions, or topics that you wish to discuss, and to keep a paper-based, or online log of the points covered in each session, including any actions that you wish to take. This will help you to document and track your progress.
When we receive your first payment, you will become a client of Purposeful Products, and as a client, you agree to be bound by the above terms.
Our details
You can contact us:
(a) using our website contact form
(b) by email, using the email address published on our website, hello[at]purposefulgroup.com
(c) in writing at the address below:
Please see this link for our full terms and conditions: www.purposefulgroup.com/terms--conditions.html.
Purposeful Group: Consulting, Coaching & Mentoring Agreement
1. THE SERVICES
Our services may include a combination of consulting, coaching and mentoring services.
Sessions may take the form of question and answer (Q&A) sessions, but may also involve brainstorming, discussions, practical problem solving, and other topics, including, or involving:
Business Topics
● Reviewing, and providing feedback on your business plans
● Discussions relating to your idea
● Business research and competitor analysis
● Goal setting, action planning, and the creation of professional, or business goals
● Progress reviews and accountability check-ins
● Coaching, consulting, and/or mentoring
● Business, and/or website audits
● Project management
● Business process improvement
● Discussions related to useful products or services relevant to your idea, app, or the running of your business
Technical Topics
● Mapping user journeys and workflows
● App, or prototype review and feedback sessions, including wireframing, user experience (UX) reviews, product usability and customer satisfaction
● Reviewing and confirming technical and functional requirements for your designers and developers, including database management and storage, performance, security, and other factors
● Prioritising functionality, and planning your MVP
● User / customer testing approaches and techniques
● Product, or prototype review, or testing sessions
● Estimating work, and creating product roadmaps
● The prioritisation of features, technical tasks, and general business tasks
● General product management tasks
● The hiring, management, or coordination of your agency, technical team, or developers
● Software development techniques, processes and tasks
● Testing and quality assurance considerations
This is not an exhaustive list as business, and software development topics require a degree of flexibility, and draw on a wide range of skills. We will always endeavour to do our best to address your specific needs. If you require a service not listed above, please contact us and we will let you know if we can assist you.
If you ask us to, in addition to discussing the above topics with you, we may also provide hands-on practical assistance such as management of developers, or teams, task and project management, producing written specifications, product management, and other tasks related to, or supporting the setting up, running, and management of a technology-driven business.
The extent and specifics of any such work will be agreed in advance with you before we proceed.
2. SESSION FEES
Standard sessions last for 1 hour and cost $95 USD per hour (unless stated otherwise by us as part of a discount or special offer) payable in advance.
Additional sessions can be bought in 1 hour blocks @ a cost of $95 USD.
A 30 minute session is billed at $50 USD.
Discounts
We offer block booking discounts:
- Three or more sessions paid for in advance attract a 10% discount for each session.
- Five or more sessions paid for in advance attract a 12% discount for each session.
- Seven or more sessions paid for in advance attract a 15% discount for each session.
- Ten or more sessions paid for in advance attract a 17% discount for each session.
Your Time Bank
We will keep track of the hours you have paid for, the time spent, and the time remaining on your account in your personal Time Bank. Your Time Bank will also contain high level notes of the items we have worked on for, or with you.
You will be able to check your Time Bank using the link we provide to you when you become a client.
Payment methods
All fees are payable at least 48 hours in advance of your session.
You can pay using Visa, MasterCard, American Express, or Discover directly from your invoice.
Note: As your fees are related to the running of your business, you may be able to use them to reduce the tax owed to your government once your business starts making money. Please confirm with your accountant, HMRC, IRS, or other local tax authority.
3. CANCELLATIONS
Please provide at least 24 hours’ notice if you need to cancel a session by emailing us at hello@purposefulgroup.com.
If you fail to give less than 4 hours' notice of a cancellation, please note that you may be charged for that session.
We will do everything possible to avoid cancelling sessions with you, however, if Purposeful Products needs to cancel a session due to an emergency, your session will be rearranged at a convenient time for you.
4. SESSION TIMES
We have clients in Europe and North America, therefore session times will vary according to your time-zone, and are based on appointment times agreed directly between you and Purposeful Products.
5. DISCLAIMER & LIMITATION OF LIABILITY
We established our business to support and help entrepreneurs and will do our utmost to protect clients' interests, however all business includes a degree of risk. We will provide our professional opinion, including presenting options, and their pros and cons, and will provide you with our services as outlined in this document, but you should perform your own due diligence when making business decisions. You are fully and exclusively responsible for any decisions that you make for your business, and we cannot guarantee any particular outcome or result for clients.
By continuing with us by joining us on a telephone call, teleconference, video conference, email conversation, or paid consultation, or accepting assistance from us in any format, you proceed on the understanding that these sessions should not be used as a substitute for professional advice by legal, financial, or other relevant persons.
By continuing in any of the aforementioned capacities, you also confirm and acknowledge that you are wholly responsible for any decisions taken in relation to your business.
Purposeful Products will not be liable to you in respect of any loss, risk, damage, or disruption, personal, technological, business or otherwise, that is incurred as a consequence of embarking on any business venture, or in direct relation to The Services.
We will under no circumstances whatsoever be liable to you for any loss of: profits, sales, business, or revenue, data (or corruption of data), information or software, loss of business opportunity, loss of anticipated savings, loss of goodwill, or any other indirect or consequential loss.
Our intention is to assist you and to help you make progress with your business undertakings, however, we make no guarantees that you will experience success in any business or activity following the use of our services.
Any liability due to you in respect of losses arising under or in connection with this Contract, shall be limited and in no circumstances exceed the cost of your sessions.
Purposeful Products is based in the UK, and in order to receive services from us, you confirm that you understand and agree that all matters relating to The Services will be governed according to English law and the courts of England and Wales.
6. SECRECY, CONFIDENTIALITY & NON-DISCLOSURE
All matters discussed during sessions are private and confidential, and your email address will never be shared with 3rd parties (other than the cloud-based systems we use specifically to store your details, to email you, send you invoices, or arrange appointments) without your consent.
We will store details of your name and contact information so that we can stay in contact with you, and may keep basic notes in order to keep track of agreements and progress made during sessions, and in order to deliver our services. This information will also be stored in the cloud.
For further information regarding privacy and how we use your data, please see our privacy policy at: https://www.purposefulgroup.com/privacy-policy.html.
On occasion, Purposeful Products may wish to publish client case studies online or in written form to give other customers a realistic representation of our products and services. In these instances, we use clients’ first names only (unless otherwise agreed with you) and will not divulge any sensitive, or personal data about you, your idea, your software app, or your business plans.
Please ask us if you have any queries relating to this clause. (You may actually find it advantageous to provide further details for case studies as this may assist with the visibility, promotion and marketing of your business through the use of our network.)
Be aware that email is not a totally secure medium for the transfer of information, and despite our careful selection of 3rd party service providers to provide tools and software for sharing documents, and information, you should use your own judgement regarding the documents you decide to provide over any digital /online channels.
7. COPYRIGHT AND INTELLECTUAL PROPERTY
The content of all websites owned by the Purposeful Group brand, including the Purposeful Products website and landing pages, and all Products and and Services sold via our own sites, and any 3rd party sites we use, are protected by Intellectual Property (IP) rights, including copyright, and database rights.
You may display this content on a computer screen, mobile phone, or print copies of content for your own personal, non-commercial use, provided you keep intact all copyright and proprietary notices.
You may not reproduce, modify, copy, rent, lend, sell, gift, upload, post, share, or otherwise distribute in any other formats, or for any other purposes any of our materials, or other content on our sites, or information directly shared with you by Purposeful Products, or any agent of Purposeful Products, in whole, or part whether free, or paid without prior written permission from us.
Our Products and Services, including our Books, Courses, Processes, Training / learning materials, Worksheets, Checklists, Workbooks, or other documents, or written, video, or audio based content are specifically for internal use by you, and your business.
Where permission is granted, all copyright statements, or other Purposeful Products branding must remain in their original positions.
8. GETTING THE MOST FROM EACH SESSION
In order to get the most from the session it is recommended that you find a quiet environment with the necessary materials to hand (pen, paper, computer / laptop, and relevant information related to any previously agreed goals or tasks.)
You may also find it useful to prepare a written list of the questions, or topics that you wish to discuss, and to keep a paper-based, or online log of the points covered in each session, including any actions that you wish to take. This will help you to document and track your progress.
When we receive your first payment, you will become a client of Purposeful Products, and as a client, you agree to be bound by the above terms.
Our details
You can contact us:
(a) using our website contact form
(b) by email, using the email address published on our website, hello[at]purposefulgroup.com
(c) in writing at the address below:
Please see this link for our full terms and conditions: www.purposefulgroup.com/terms--conditions.html.
5-7 Buck Street, Camden, London, NW1 8NJ
COPYRIGHT © 2019. PURPOSEFUL GROUP. ALL RIGHTS RESERVED.
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